We understand that sometimes mistakes occur and you may have ordered a product that cannot fit or cannot be used, if that is the case, just return the items to us within 7 days from the date you received the items.
All we ask is that items be returned in sell-able condition, in their original packaging, new and unused. Transportation charges will be at your expense, to be fair.
However, we do not accept returns for pre-ordered or customized items since these are ordered especially for you. Bathtubs, Jacuzzis are examples of these products. Items purchased from our "Clearance" corner are also not eligible for return.
All refunds will be subjected to a 5% administration fee on the purchase price.
Of course, it is our desire to avoid any of the above from happening. So before making any purchase, please feel free to ask as many questions as you want. Talk to us at firstname.lastname@example.org