Shipping & Delivery
We know you're excited about your purchase. And we love it when you're able to enjoy using it. That's why we want to surprise you in terms of shipping. First, we ship GLOBAL. Two, local delivery is FREE. All prices indicated are in Singapore dollars (SGD).
What will happen?
1. Customer places the order.
2. We process the order and prepares it for shipment. (Our order processing days are from Monday-Friday excluding Public Holidays. Any orders placed on Saturdays, Sundays and Public Holidays will be processed on the next working day.)
3. We will arrange our courier partner or others to deliver within 5-7 working days (depending on your delivery option). Monday – Friday between 10am – 6pm and Saturday between 10am -1pm. (Please note that there is no delivery on Sundays and Public Holidays).
4. For large and fragile items like Washbasin and Toilets, we will send an Email/SMS to the customer to inform him/her of the delivery schedule. Delivery will not proceed unless customer has approved of the time zone and date for delivery.
Shipping your items on time is extremely important to us. We do our best to provide estimated delivery dates so that you are able to receive your items on time.
- Singapore: FREE within Singapore, regardless of value
- Outside of Singapore**
- SGD $60 shipping fee applies for Asia region
- SGD $90 shipping fee applies for Australia & New Zealand
Due to the global shipping crunch, shipping costs have increased a few-folds from before the pandemic. As such, we have adjusted our shipping fees.